Have Your Event at Dallas Heritage Village


To book your event or for more information, contact the Director of Sales by calling 214-413-3675, emailing [email protected], or simply click here to submit a rental inquiry form.

FAQs & Documents You Can Download


Below, you will find the questions most often asked by clients looking to host an event at Dallas Heritage Village. In addition to providing you with quick answers to these questions, we have also supplied you with the rental policy and a self tour pass. Both files are in PDF format and you will need Adobe Acrobat Reader to download them. When you rent a facility at Dallas Heritage Village, you are asked to sign a Rental Agreement including an addendum and the signature page of our Facilities Rental Policies Handbook.

Rental Policy
Self Tour Pass

Reservations & Payments



Is Dallas Heritage Village a city park like White Rock Lake Park?
Dallas Heritage Village is a living history museum. The museum is located in Dallas’ old “City Park”. Dallas Heritage Village is comprised of 38 historic structures including a working farm, blacksmith shop, school, turn-of-the-century commercial buildings, a Texas main street and several period Victorian homes.

Is Dallas Heritage Village run by the City of Dallas?
Dallas Heritage Village is owned by the City of Dallas but is managed by the Dallas Country Heritage Society, a private non-profit organization. The Dallas County Heritage Society, Inc. (dba Dallas Heritage Village) is the non-profit organization that operates and maintains Dallas Heritage Village.

I want to come out and tour the facility.
Because of regular daytime tours and educational programs going on at the museum, we prefer that you set an appointment for site visits, however, if available, the Director of Sales will meet with you without a previous appointment. We ask that you first review the information on our rentals pages. Once you review this site and decide that we are the venue for you, please contact the Director of Sales to set an appointment. To help you make this decision, you can also self tour the grounds to look at the layout, etc. Please download the self tour pass below. This will give you complimentary admission to the museum.

Do you hold dates?
Because Dallas Heritage Village has a limited number of dates available to rent, we do not “reserve dates”. We do our best to make potential clients aware of the interest in a certain date, based on tours, phone calls and e-mails. We can only hold a date for 24 hours, only after you have completed a site visit at Dallas Heritage Village.

What secures a date?
A date is secured and made unavailable when your Rental Agreement has been completed and advance deposits are paid.

How much is a deposit? When are final payments due?
Unless otherwise provided for in your Rental Agreement, events are booked with a signed Rental Agreement and a non-refundable advance deposit of 1/2 of the total contracted rental fee (50%). The balance of all rental fees (including a credit card on file for the security deposit) is due 90 days prior to your event.

Is there a security deposit?
A credit card will be required and will be put on file and held through your event date. It will only be charged in the case of documented damage to the facility by you, your guests or contractors and only with prior notification. All pre-event add-ons (i.e. chairs, candle stanchions, overtime fees, etc.) will be charged on the credit card on file unless you direct us to do otherwise. These fees, if applicable, will be charged the week of your event.

What happens if I cancel my event?
The advance deposit due with the Rental Agreement is non-refundable, so if the event is cancelled more than 90 days prior to the event, Dallas Heritage Village retains your advance deposit. If the event is cancelled less than 90 before the event, Dallas Heritage Village retains your entire rental fee, including the security deposit.
 

Catering, Alcohol, Parking and More



What about catering?
You may only use a caterer that has been approved by Dallas Heritage Village. During your site visit, you will be given a list of approved caterers. Approved caterers are selected for the quality of their services, their ability to meet legal, TABC and insurance requirements, their commitment to following museum catering guidelines, and the ability to serve customers in all budget ranges.

Are their food and beverage minimums?
Dallas Heritage Village does not require any food and beverage minimums which makes us a very appealing venue for clients at all budget levels.

Can we use a caterer off of the list?
Our list is so comprehensive; there really is no need to. However, if you cannot retain a caterer who is on the Approved Caterers' list, you may use a caterer who is not on the list, but that caterer must first satisfy all the requirements of the Approved Caterer Program and you will be charged a $500 substitute caterer fee. These requirements are set forth in the separate Approved Caterer Program materials. Dallas Heritage Village has the right to refuse use of a specific substitute caterer for any reason, including past performance, concerns about future performances, etc. The approval process can take a while. We strongly recommend that you use a caterer off of our approved list.

What about alcohol?
Dallas Heritage Village allows alcoholic beverages at rental events. You are responsible for complying with all applicable state and federal laws pertaining to the serving of alcoholic beverages and for ensuring that your caterer and other independent contractors comply with these laws as well. Dallas Heritage Village requires that anyone who serves alcohol be certified by the TABC and have attended a TABC approved “seller training program”.

Beer, wine and champagne and/or mixed drinks?
Beer, wine and champagne may be served at events at Dallas Heritage Village only if the caterer or bartender has the appropriate TABC permits. Not all Approved Caterers have these permits. If you want hard alcohol (mixed drinks) you must pay an additional $250 mixed beverage fee and may have to sign additional liability waivers. Margarita machines are included in this mixed beverage policy. You and your caterer must provide any applicable permits related to your event to Dallas Heritage Village at least 30 days before your event.

What about rental items like chairs and tables?
Tables are included with combination packages and Park Cities Heritage House rentals at DHV. We now offer chair rentals for up to 240 at $1 per chair with no setup charges. Garden or specialty chairs, however, will require rental through one of our preferred rentals companies. Tents will only be ordered through Dallas Heritage Village. Our preferred party rental vendors have a relationship with Dallas Heritage Village due to our need for compliance with terms and delivery conditions.

Do you offer other services like balloons, etc?
Yes we do! We now offer many services and over 50 rental enhancements that you can order and add to your event. Please read our Event Addendum or view our other services page.

What about parking?
Dallas Heritage Village has ample parking space and parking is included in almost all rental packages. Dallas Heritage Village can accommodate over 1,000 cars. However, Dallas Heritage Village is located on Gano Street, which is narrow. When many cars converge on this street at one time, there is a need to direct traffic and coordinate parking. Thus, we strongly recommend that you contract for valet parking if your event exceeds approximately 75 cars or 150 guests. Formal evening events with 200 guests or more are required to contract for valet parking.

Is Dallas Heritage Village safe?
Absolutely. The museum is a completely gated facility and is located only 1 block south of downtown just past Farmer’s Market. We are actually a few miles from Fair Park. Dallas Heritage Village employs regular security to preserve and protect our facilities, artifacts and animals.

I have some guests in wheelchairs, can you accommodate them?
Absolutely. All of Dallas Heritage Village’s buildings are grounds are ADA compliant other than the top floor of the Renner School which was grandfathered to maintain its historic status and the new Bridal Suite on the top floor of the Museum Store. Brides with special needs will be able to switch space with the Groom’s Suite or can utilize the Ticket Office, both of which are compliant.

Do you offer any discounts or specials?
We offer a 15% discount to other nonprofit organizations planning meetings and events. Also, at the Curator Circle level of membership, we offer a 15% discount as well. Consider becoming a member of the museum! We also offer a discount on the Pavilion during the months of June-September to offset the costs of any additional AC rentals. Periodically, we will also run specials. Check our website frequently. All of our pricing is subject to change without advance notice, due to availability. For a list of any other professional groups or associations that can receive discounts at Dallas Heritage Village, please contact the Director of Sales.