presents

frequently asked questions

December 4th -5th & 11th - 12th
Times: Saturdays 5pm-10pm, Sundays 2pm-9pm

Where do I park?
Free covered parking is available at the First Presbyterian Church located at Harwood and Young Streets.  A complementary shuttle will transport you to the festivities.  Only valet parking is available at the museum for $10.  Those in need of handicapped parking can also park at the museum free of charge. Click here for Maps and Directions.

Why should I pre-purchase my tickets?
Not only will you save money but you won't have to stand in line to buy tickets.  You save 15% or more if you pre-purchase your Candlelight tickets.

If I want to order bulk tickets can I get a discount?
Contact Kimm Wright at 214-413-3669. 

If I place an order online will my credit card information be safe?
Yes it will be, when you get to the page where you enter your credit card information you will see that the web address has changed to read HTTPS that S means you are on a secure server.

I don't want to place an online order, can I call it in?
Yes, call Victoria at 214-413-3670.

Do I have to have a PayPal account to purchase tickets online?
No you do not.

What forms of payment are accepted for admission?  Old City Park accepts cash, checks, traveler�s checks, MasterCard, Visa and American Express.

What if it rains?
As many of you know, Old City Park is an outdoor museum.  If it rains, the event will go on!  Some activities will be moved indoors, but all visitors should dress for the weather. 
Your tickets are valid all four nights of Candlelight.  If you are unable to use your tickets during the festival, they are redeemable for admission to the museum during the month of December.

How should we dress? 
Old City Park is an outdoor venue.  Expect to step into warm historic homes as you tour the museum, but you will spend quite a bit of time outside.

What happened to the �Dinners by Candlelight�? 
Our Dinners by Candlelight were held at the Brent Place restaurant in years past.  We no longer have the restaurant on-site.  Our new partnership with Eddie Deen Catering has enhanced our food service.  You can enjoy the full meal buffet with many of your holiday favorites such as sliced turkey with gravy, mashed potatoes, chopped BBQ brisket and more!  Our seating in the pavilion has also been expanded to serve you better.

Do you rent any of your buildings for holiday parties?  
Yes!  We have the new Main Street Saloon in the heart of the museum and the Park Cities Heritage House available for your holiday party.  Contact Kimm Wright at 214-413-3669 for more information.

My question is still un-answered?
Contact Andrea Brown at 214-413-3661 or via email.

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Site last updated 09/19/2004

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